Skip to main content

Patient Education and Community Service Motivate Owner of Francis Audiology Associates

Jul 30, 2014 10:38AM, Published by Vanessa Orr, Categories:


Administrative Assistant Carol Langer, Jeffrey Boren, HIS, and Dr. R. Patrick Francis stand at Miracle League Field. Photos provided by Alicia Photography.



Image titleFor the past eight years, Board Certified Audiologist Dr. R. Patrick Francis has educated hundreds of patients about the benefits of better hearing, and how hearing aids can be used to improve their quality of life. As a member of the Sunrise Rotary Club in Cranberry, he has also helped further the education of children both at home and abroad.

“I first started my practice after working for 18 years with physicians in Pittsburgh hospitals and medical offices, where I realized that to truly help the hearing impaired, you need to spend a lot of time working with patients and their significant others,” explained the owner of Francis Audiology Associates in Wexford, PA. “You need to educate patients on hearing loss and discuss what options are available to them; to reintroduce them to the world of sound to once again bring joy into their lives.”

Dr. Francis, along with Jeffrey Boren, HIS, helps patients with many different types of hearing needs find the appropriate solutions. Additionally, administrative assistant Carol Langer not only manages the paperwork, but is helpful in troubleshooting questions over the phone. “Our goal is to provide first-rate hearing health care,” explained Dr. Francis, who has recently expanded his practice. “Many places will sell you a product, but do not invest the time or use the tools available to ensure maximum benefit. Everyone here is actively involved in patient care in order to offer ‘first-rate hearing health care’ to all of our patients.”

Before recommending any type of intervention, Dr. Francis takes the time to get to know the patients’ needs—not just from a physical standpoint, but from an emotional one as well. “It’s all about what’s important to that person—are they active socially? Are they in a lot of challenging hearing situations? Is it more about hearing the TV or the telephone? Do they need to hear better for work-related reasons or social events? You need to spend time to find out what their priorities are.”

Some needs, although important, may have a simple solution such as a telephone amplifier or basic amplification for home use. Other situations require more flexibility. A taxi driver, for example, may need to be able to understand what people say when seated behind him. Or a person may not want to deal with daily hearing aid maintenance. “The taxi driver could benefit from hearing aids that have the ability to focus backwards, and there are extended wear hearing aids for that segment of the population that doesn’t want to deal with daily maintenance, yet have better hearing 24/7,” Dr. Francis explained. “There are even hearing aids for those who are technologically inclined that can be manipulated using iPads and iPhones.”

Even people who don’t want anything too technical can benefit from the education that the practice provides. “People say that they don’t want anything ‘sophisticated,’ but the fact is, the more technologically advanced a hearing aid is, the less the patient has to do,” said Dr. Francis. “For example, new hearing aids are designed to automatically change in different settings, such as in a car or a restaurant; the wearer doesn’t have to make adjustments because the hearing aid does it automatically.”

Because hearing loss is so gradual, many patients don’t even realize the sounds that they are missing. “I had one woman come in for her check-up, and with tears in her eyes, she told me that she heard a sound that she hadn’t heard since she was a little girl,” said Dr. Francis. “The sound of buttering toast instantly took her back to the times she spent in the kitchen with her grandmother. There’s so much more to hearing than just sounds—it’s a way to stay in touch with the world around us.”

In addition to working with people on an individual basis, Dr. Francis is a member and past-president of the Sunrise Rotary Club of Cranberry Twp. and is actively involved in serving the greater community as well. “We are heavily vested in the education of young people, ranging from providing college scholarships to giving out free dictionaries to all third-grade students at Rowan and Haine Elementary school,” he said. “We also sponsor a Student of the Month club, where exceptional students are honored at a breakfast held especially for them, and we sponsor students in our Rotary Youth Leadership Awards program as well as the Rotary Outstanding Vocational Awards program. We’ve also sponsored two high school students to study overseas for a year.”

Fundraising activities by the Sunrise Rotary Club help to fund local organizations including VOICe (Victim Outreach Intervention Center) and Gleaner’s Food Bank, and have helped in the construction of the Boy Scout Memorial and the Miracle League Field at Graham Park. “Our club was a big part of getting the Miracle League Field accomplished, and it’s just so wonderful to go there and watch people cheer on these kids who have physical or mental impairments,” said Dr. Francis. “It’s a lot of fun for the participants and parents, and I’m really proud that we were a part of making that happen.”

The Sunrise Rotary Club’s reach extends even outside the North Hills’ community to San Luis, Mexico, where members travel every year to work. “Past projects include a computer lab that was installed at Bethel Orphanage and solar panels that were installed in the homes of people without electricity,” said Dr. Francis. “Our future plans may include helping to furnish a hospital there.”

In the meantime, Dr. Francis will continue to serve the local community and the needs of his patients. “Restored hearing can have a profound impact on many patients’ lives,” he said. “Improvements in hearing can have a positive impact on both personal and social relationships.”



audiology hearing aids rotary dr francis


  • Butterfly Forest

    08/23/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • Parkinson's Support Group

    08/23/2017
    01:00PM — 02:30PM

    Date: Last Wednesday of each month Time: 1 p.m. to 2:30 p.m. Location: HealthSouth Harmarvil...


  • Alzheimer's Caregiver Support Group

    08/23/2017
    05:30PM — 06:30PM

    Are you caring for an aging parent or loved one with Dementia and looking for a monthly support g...


  • General Cancer Support Group

    08/23/2017
    06:30PM — 08:00PM

    General support for cancer patients and caregivers over 18. No students please.


  • Butterfly Forest

    08/24/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • Butterfly Forest

    08/25/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • Butterfly Forest

    08/26/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • PA Polio Survivors Network

    08/26/2017
    10:30AM — 12:30PM

    An interactive web conference titled Post-Polio Care: Past, Present and Future. To register cont...


  • Cindystock 14

    08/26/2017
    04:00PM — 10:00PM

    An outdoor music festival and picnic benefiting 7 local cancer charities at a private home in Wex...


  • Bluegrass Night

    08/26/2017
    06:30PM — 09:30PM

    The Jakob's Ferry Stragglers - Headlining Act The Jakob’s Ferry Stragglers draw freely from old-...


  • Butterfly Forest

    08/28/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • Cranberry High Noon Toastmasters

    08/28/2017
    12:00PM — 01:00PM

    Toastmasters International is a world leader in communication and leadership development. Become ...


  • Western PA Professional Business Association

    08/29/2017
    07:30AM — 08:30AM

    As one of the premier Pittsburgh Networking Groups, the mission of the Western Pennsylvania Profe...


  • Butterfly Forest

    08/29/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • Butterfly Forest

    08/23/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • Parkinson's Support Group

    08/23/2017
    01:00PM — 02:30PM

    Date: Last Wednesday of each month Time: 1 p.m. to 2:30 p.m. Location: HealthSouth Harmarvil...


  • Alzheimer's Caregiver Support Group

    08/23/2017
    05:30PM — 06:30PM

    Are you caring for an aging parent or loved one with Dementia and looking for a monthly support g...


  • General Cancer Support Group

    08/23/2017
    06:30PM — 08:00PM

    General support for cancer patients and caregivers over 18. No students please.


  • Butterfly Forest

    08/24/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • Butterfly Forest

    08/25/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • Butterfly Forest

    08/26/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • PA Polio Survivors Network

    08/26/2017
    10:30AM — 12:30PM

    An interactive web conference titled Post-Polio Care: Past, Present and Future. To register cont...


  • Cindystock 14

    08/26/2017
    04:00PM — 10:00PM

    An outdoor music festival and picnic benefiting 7 local cancer charities at a private home in Wex...


  • Bluegrass Night

    08/26/2017
    06:30PM — 09:30PM

    The Jakob's Ferry Stragglers - Headlining Act The Jakob’s Ferry Stragglers draw freely from old-...


  • Butterfly Forest

    08/27/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • Memorial Park Church Family Fall Festival

    08/27/2017
    12:00PM — 02:30PM

    We will be kicking off the year in style, so come and see - there's more to us than meets the eye...


  • Health by ZIP Code: Where you Live Matters

    08/27/2017
    02:30PM — 04:00PM

    Hear from the leading experts on health issues that impact the African-American community and how...


  • Butterfly Forest

    08/28/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • Cranberry High Noon Toastmasters

    08/28/2017
    12:00PM — 01:00PM

    Toastmasters International is a world leader in communication and leadership development. Become ...


  • Western PA Professional Business Association

    08/29/2017
    07:30AM — 08:30AM

    As one of the premier Pittsburgh Networking Groups, the mission of the Western Pennsylvania Profe...


  • Butterfly Forest

    08/29/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • Butterfly Forest

    08/30/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • Parkinson's Support Group

    08/30/2017
    01:00PM — 02:30PM

    Date: Last Wednesday of each month Time: 1 p.m. to 2:30 p.m. Location: HealthSouth Harmarvil...


  • Butterfly Forest

    08/31/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • Butterfly Forest

    09/01/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • Butterfly Forest

    09/02/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • Butterfly Forest

    09/03/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • Butterfly Forest

    09/04/2017
    09:30AM — 05:00PM

    In celebration of Earth Day, Phipps Conservatory and Botanical Gardens’ Butterfly Forest opens on...


  • Cranberry High Noon Toastmasters

    09/04/2017
    12:00PM — 01:00PM

    Toastmasters International is a world leader in communication and leadership development. Become ...


  • Western PA Professional Business Association

    09/05/2017
    07:30AM — 08:30AM

    As one of the premier Pittsburgh Networking Groups, the mission of the Western Pennsylvania Profe...


  • Pastor Chris Hodges at Victory Family Church

    09/06/2017
    07:00PM — 08:30PM

    Join us at Victory Family Church for a special mid-week message as we welcome Pastor Chris Hodges...


  • Cranberry Breast Cancer Support Group

    09/06/2017
    07:00PM — 08:30PM

    Support for breast cancer. Patients only.


  • Metastatic Cancer Support Group

    09/07/2017
    05:00PM — 06:30PM

    UPMC Passavant Hospital-McCandless This group is offered for any cancer patients and survivors...


  • Playlist

    09/09/2017
    06:00PM — 07:30PM

    Is your soundtrack stuck on repeat? Are you just shuffling through your days? This series—full of...


  • Playlist

    09/10/2017
    09:00AM — 10:30AM

    Is your soundtrack stuck on repeat? Are you just shuffling through your days? This series—full of...


  • Playlist

    09/10/2017
    11:00AM — 12:30PM

    Is your soundtrack stuck on repeat? Are you just shuffling through your days? This series—full of...


  • FOX CHAPEL AREA HIGH SCHOOL SPONSORS PRESCHOOL

    09/11/2017
    09:40AM — 10:50AM

    The Family and Consumer Sciences Department at Fox Chapel Area High School will sponsor a prescho...


  • Cranberry High Noon Toastmasters

    09/11/2017
    12:00PM — 01:00PM

    Toastmasters International is a world leader in communication and leadership development. Become ...


  • Western PA Professional Business Association

    09/12/2017
    07:30AM — 08:30AM

    As one of the premier Pittsburgh Networking Groups, the mission of the Western Pennsylvania Profe...


  • As the 19th century ended, people had more money, more free time, and more ways to spend both. K...


  • FOX CHAPEL AREA HIGH SCHOOL SPONSORS PRESCHOOL

    09/12/2017
    09:40AM — 10:50AM

    The Family and Consumer Sciences Department at Fox Chapel Area High School will sponsor a prescho...


  • Date: Second Tuesday of each month Time: 5:30 p.m. Location: HealthSouth Harmarville Contac...


  • Head Injury Support Group

    09/12/2017
    07:00PM — 09:00PM

    Date: Second Tuesday of each month Time: 7 p.m. to 9 p.m. Location: HealthSouth Harmarville ...


  • FOX CHAPEL AREA HIGH SCHOOL SPONSORS PRESCHOOL

    09/13/2017
    09:40AM — 10:50AM

    The Family and Consumer Sciences Department at Fox Chapel Area High School will sponsor a prescho...


  • Amputee Support Group

    09/13/2017
    05:30PM — 07:00PM

    Amputee Support Group Date: Second Wednesday of each month Time: 5:30 p.m. to 7 p.m. Locati...


  • General Cancer Support Group

    09/13/2017
    06:30PM — 08:00PM

    General support for cancer patients and caregivers over 18. No students please.


IN THIS ISSUE 

 

 

 

 


COMMUNITY EVENTS

NEW & NOTABLE

LIKE US ON FACEBOOK!

Receive a digital edition of NHM in your inbox every month. Sign up by sending a request to mmfisher@northhillsmonthly.com.