What Options are Available to Help Seniors Stay Active as They Age?

By Jack Etzel


As we grow older, it’s important to stay active for both physical and mental well-being. But how does one find out about what options are available for low- or no cost? One phone call to the SeniorLine can possibly get you the help you need to enjoy a better quality of life. We checked with the Area Agency on Aging (AAA), part of the Allegheny County Department of Human Services, to learn what it does for seniors in our community.

Since 2000, Mildred E. Morrison has served as the agency’s director. She is a graduate of Chatham College and holds a master’s degree in Public Management from Carnegie Mellon University. She was a banker for 22 years before bringing her knowledge and compassion to AAA to serve our older population.

North Hills Monthly Magazine (NHMM): Can you sum up what advice the Area Agency on Aging has these days for seniors?

Mildred E. Morrison: As we age, we should stay connected in our community however we can; for example, enroll in such things as art classes and wellness programs. Depending on your physical ability, either keep playing or learn to bowl or play billiards, attend cultural events, and take some time to enjoy a lunch occasionally with your peers. We use a great number of volunteers in this agency, so we are very aware that older volunteers have a lot to offer. For that reason, many senior citizens should be thinking about volunteering for the many charities and other organizations that might be convenient to where they live.

NHMM: How many people does AAA help?

Morrison: The Area Agency on Aging functions across the county serving about 43,000 people annually, mostly those who are age 60 and well above. In this county, there are about 280,000 people of that age.

NHMM: What do you offer?

Morrison: A lot of people, including caregivers, ask about the agency’s activities. Some ask about using supplemental transportation to get them to medical, or even nonmedical, appointments. Others require home-delivered meals for either a short time or an extended time, depending on their health conditions. But our bottom line is to always get older residents the help they need to enjoy the highest possible quality of life. There are approximately 7,000 people we provide with social work and in-home support. Many don’t even have family or friends caring for them. Some might need help with bathing or medications; others need bill paying and check writing help. Some simply need to see a friendly visitor.

NHMM: Obviously, this is a busy place…

Morrison: We answer about 100,000 phone calls a year, which involve almost any question you can imagine. Your readers should know that many of these calls fall in the category of staying social and active, from ‘Where can I get a free CPR class?’ to ‘What’s for lunch today at the Senior Center?’ to ‘I think my neighbor’s in trouble and needs some assistance.’ We also hear, ‘My daughter says that I should call you about getting into a wellness class. How and where can I do that?’

NHMM: All businesses run on the balance of supply and demand. The supply of the elderly seems a given, but how much can you afford to give away for free?

Morrison: Well, the oldest among us are continuing to grow in numbers, and every one of us is getting there quickly. Any older adult interested in health and recreational activities, or wanting to know and understand how our transportation system works for seniors, is never charged for information or most other services. Social services are available in-home and even then, many times there is no cost. But let’s say someone needs help with bathing or needs some housecleaning performed. If it’s essential and they are unable to do it, whether or not there is any cost depends on income, but that’s on a sliding scale.

NHMM: Aren’t many of the people that this agency helps already residing in either short- or long-term care settings?

Morrison: That’s true. One of our many roles is to serve as advocates for those residing in nursing homes or personal care homes. We have a group of specially trained volunteers who are advocates and who work in partnership with our social work staff. There’s another group of volunteers who specialize in medical insurance consulting. Think about ever-changing and complicated medical insurance options; they are confusing at any age, much less when you’re 70 or 80-something. We provide one-on-one advice or advice through social groups or clubs. Seniors won’t be told what to do, but they’ll learn enough to make better choices on their own. And see what happens? Getting involved in social gatherings often allows older people to learn important things that are not even related to the reasons they joined.

NHMM: In spite of a large volunteer force, providing all of these services costs a lot of money. Does all of that come from taxes?

Morrison: We have the joy of all joys—the lottery. Our agency has an annual budget of more than $50 million dollars. Seventy percent of that doesn’t come from taxes, but from the state lottery. Listen to that tag line when they announce the lottery results: it says the lottery benefits senior citizens. It helps seniors in many ways: it pays for our social workers, for the senior centers, for the transportation of seniors and so much more. When it comes to loving the lottery for helping our seniors enjoy more active, healthier and happier lifestyles than they could otherwise have, I’m shameless!

For more information and/or printed material:
Phone the SeniorLine: 412-350-5460 or 1-800-344-4319
(TTY line is 412-350-2727)
Email SeniorLine@AlleghenyCounty.us
Visit the website at www.alleghenycounty.us/dhs/olderadults.aspx.