UPMC Passavant Cranberry

Meeting the Health Care Needs of a Growing Community

As Pittsburgh’s northern communities continue to grow, it is extremely important that the infrastructure required to meet residents’ health care needs keeps pace with this rapid expansion. At UPMC Passavant Cranberry, major changes are underway to allow the hospital to continue to serve and to expand services to this ever-increasing population.

Over the course of the next several years, there will be a multi-million dollar investment in UPMC Passavant Cranberry’s campus in response to the growing health care needs of the northern communities,” explains Marcie Caplan, vice president, Operations, UPMC Passavant Cranberry. “Our service area has grown at a strong pace and is projected to grow from an estimated 64,647 residents currently to 71,206 residents by 2009 — a 10.1 percent increase.

“Over the past year, more than 800,000 square feet of new community construction has been approved, in addition to seven residential developments that include townhouses, multi- and single-family dwellings,” she adds. “Seven additional residential plans are under review, as well as another 163,000 square feet of business development. With all of this growth, we believe that the timing is right for the hospital to expand in order to respond to the needs of residents in our service area.”

According to Ms. Caplan, the hospital’s expansion has already included the creation of an advanced monitoring unit for patients who need a step up from regular medical/surgical beds, as well as an advanced Imaging Center and the Comprehensive Breast Center. The next item on the agenda is the expansion of UPMC Passavant Cranberry’s Emergency Department and a connector that ties the hospital to the medical offices in the East Building, where the Imaging Center, Comprehensive Breast Center and physical, occupational, and speech therapy areas are housed. In the future, the medical Short Stay Unit and the Sleep Lab will also be relocated to the East Building.

“Since joining us in 2002, the UPMC Passavant Cranberry facility has grown exponentially,” says Teresa G. Petrick, president, UPMC Passavant and UPMC Passavant Cranberry. “Though we’ve already improved much of the infrastructure, our goal is to continue to expand the capabilities of the hospital in order to serve the growing health care needs of this community. We want people to be able to receive the care they need close to home.”

Expanding the Emergency Department

One of the most noticeable projects underway at UPMC Passavant Cranberry is the $9 million expansion of the Emergency Department (ED), which will grow from its current 12 rooms to 20 rooms. The department also will house a special pediatric area in conjunction with Children’s Hospital of Pittsburgh of UPMC.

“Currently there are nine regular beds and three fast-track beds in the emergency department, and we will be expanding this to 20 ED beds, four or five of which will be allotted for pediatric patients,” explains Ravi Vajjhala, MD, director of Emergency Medicine at UPMC Passavant Cranberry. “We estimate that with this expansion our volume will grow from treating 20,000 patients a year to approximately 25,000 patients a year, with a projected volume of 40,000 patients by 2013, and that we will see a substantial increase in the volume of pediatric patients as well.”

Of the 20,000 patients currently treated in the Emergency Department each year, approximately 25 percent of them are children. “We are very excited about collaborating with UPMC Passavant Cranberry to bring pediatric emergency medicine to this community,” says Richard A. Saladino, MD, chief, Division of Pediatric Emergency Medicine at Children’s Hospital of Pittsburgh of UPMC. The new pediatric unit will be staffed by Children’s Hospital emergency medicine physicians.

According to Jerry Andree, Cranberry Township manager, pediatric emergency services are much needed in the community. “This affiliation with Children’s Hospital is indicative of UPMC Passavant Cranberry’s understanding of our community and its health care needs,” says Mr. Andree. “In a clear divergence from the rest of the region, the median age in Cranberry continues to go down. We have more kids per family here than in surrounding counties, and UPMC Passavant Cranberry is being very responsive to this market.”

The Emergency Department expansion, which is slated for completion in July 2008, will also provide more space for UPMC Passavant Cranberry’s Stroke Telemedicine System, which was implemented in March 2006. “All exam rooms will be wired for use of the remote-controlled camera, which will allow us to provide better care for stroke patients,” says Dr. Vajjhala. The Stroke Telemedicine System uses state-of-the-art videoconferencing technology to link experts at the UPMC Stroke Institute to emergency room physicians at UPMC Passavant and UPMC Passavant Cranberry.

“We also will be able to offer CT scans around the clock.”

Inpatient and Outpatient Services

According to Ms. Caplan, since UPMC took over ownership of UPMC Passavant Cranberry in 2002, almost every area of the hospital has seen patient volumes increase. “Our Emergency Department volume has grown by 16 percent, outpatient volume has grown by 26 percent, and the volume of surgical services has grown by 15 percent,” she explains. “Even more striking, our inpatient volume has grown by 105 percent.”

In order to meet this growing need, UPMC Passavant Cranberry includes an inpatient capacity of 35 beds. “By having inpatient services, we are able to keep the vast majority of patients here at their community hospital,” says Philip Iozzi, DO. “The specialists we consult with also rotate through UPMC Passavant Cranberry, so patients don’t need to go elsewhere to see those doctors, which makes it easier for patients and their families.”

“Because of UPMC Passavant Cranberry’s expansion, we are able to provide a higher level of services to our patients up north,” agrees Barbara Fardo, MD. “Instead of saying, ‘sorry, we can’t do that procedure at Cranberry,’ now we actually can do the procedure. We no longer have to transfer patients to other facilities because we can’t meet their needs.” Patients staying in the hospital and their families also have access to UPMC Passavant Cranberry’s Concierge service, which makes patients’ stays easier by providing help in a number of areas, including hotel and lodging information, postal services, dining options, dry cleaning pick-up and drop-off, and making arrangements for car service.

While not every patient can be treated at UPMC Passavant Cranberry, the fact that the hospital is part of the University of Pittsburgh Medical Center provides them with access to larger, tertiary care facilities as well. Critically ill patients can be quickly transferred from UPMC Passavant Cranberry to UPMC Passavant, in the North Hills, or UPMC Presbyterian via Stat MedEvac, the helicopter transport service.

Whether staying as an inpatient at UPMC Passavant Cranberry or undergoing outpatient procedures, visitors to the hospital can take advantage of the latest technology. “From a radiology perspective, the facility is truly state-of-the-art,” says Dr. Iozzi. “The vast majority of our patients use the lab here, and are extremely pleased with its excellent turnaround times. Physicians are also able to get answers from the lab 24/7—we can call for results in the middle of the night if we want.”

In addition to imaging and laboratory services on-site, UPMC Passavant Cranberry also offers surgical services, programming through the Sleep Disorder Center and nutritional counseling. Outpatient physical therapy, occupational therapy, speech therapy, and respiratory therapy also are available at the facility.

Surgical Services

As UPMC Passavant Cranberry continues to expand, improvements will be made in the breadth of surgical services provided at the hospital. “As the hospital grows, we also will be able to expand the scope of the surgeries we do here,” explains David Price, MD. “We also will be able to provide more ancillary services, such as interventional radiology, that we have not been able to offer in the past.

High-Touch and High-Tech

Even as UPMC Passavant Cranberry expands its clinical capabilities, it remains, at heart, a community hospital. “All of our departments have always worked collaboratively to put patients first, and we will continue to nurture that concept as we expand,” says Pat Boyle, assistant vice president, Operations, UPMC Passavant Cranberry. “We are dedicated to our role as a high-tech, high-touch hospital.”

“What is truly unique about UPMC Passavant Cranberry is that it has always retained its personalized community orientation — patients aren’t a number here,” agrees Dr. Price. “It’s a place that the community can be proud of, and feel good about using.”

For more than 22 years, the Health Assistance Program for Personnel and Industry, or HAPPI, has been helping employees recover from job-related injuries, while helping employers reduce workers’ compensations and lost work days. As the longest-running occupational medicine program in western Pennsylvania, HAPPI serves more than 4,500 patients a year through its office at UPMC Passavant Cranberry.

“Our patients benefit from the fact that we are a hospital-based clinic where we have the backup of a full service Emergency Department and are strategically located in the same building with physical therapy and radiology services,” said Leslie Hlad, practice manager. “Being so centrally located is very convenient for our patients.”

Approximately half of the patients that are seen through the Health Assistance Program are treated for injuries, with the other half undergoing pre-employment or job-required physicals, OSHA medical surveillance exams, or drug and alcohol testing. HAPPI also provides a comprehensive menu of services that includes workers’ compensation injury evaluation and treatment, immunizations, tests and screenings, drug and alcohol testing services, and psychological evaluations.

“When an employer sends us an employee, we evaluate that person within 10 to 15 minutes of his or her arrival,” said Hlad. “We determine if the patient needs work restrictions, or can return to full duty. Before he or she leaves here with discharge papers, we will have arranged all of the referrals that the patient may need, such as appointments for MRI or CT scans, or referral to specialists. This is done in order to have our patients evaluated and treated as quickly as possible.” While appointments are preferred, HAPPI also accepts walk-in clients.

“Because our medical director is board-certified in Occupational Medicine, we truly understand work-related medical care and compliance issues in the workplace,” said Ms. Hlad. “Our goals are to provide high quality and cost effective medical care, reduce lost work days by returning employees to pre-injury health, and to ultimately save costs in workers’ compensation for our clients.”

For more information on HAPPI, call 724-772-5400.

UPMC Passavant
9100 Babcock Blvd.
Pittsburgh, PA 15237
412-367-6700

UPMC Passavant Cranberry
One St. Francis Way
Cranberry Township, PA 16066
724-772-5300

For more information or a physician referral, call 1-800-533-UPMC (8762).